Chinook Health Solutions Ltd. Privacy Policy

At Chinook Health Solutions Ltd., we understand that protecting the privacy of our users' Personal Information is of utmost importance. This Privacy Policy outlines how we collect, use, and disclose Personal Information in connection with our housekeeping software.

What is considered private?

Certain information may be used to contact a person directly (e.g., an email address, home mailing address or telephone number). Depending on the jurisdiction, the above identifiers are considered to be Personal Information, Personally Identifiable Information, Sensitive Personal Information or a similar term, and it is private. Information about an individual’s health is also considered – depending on the jurisdiction – to be Personal Information, Protected Health Information, Personal Health Information, Individually Identifiable Health Information or a similar term, and it also is private.

An individual’s business contact information and business title generally are exempt from privacy laws.

Collection of Personal Information

We collect Personal Information directly from our software users, which may include: name, email addresses, phone numbers, photo, and relevant health information. The Personal Information collected is dependent on the type of client or user – see Appendix 1.

Use of Personal Information

We use Personal Information to as necessary to communicate with you, or to provide the services of our software.

Disclosure of Personal Information

We do not sell or rent Personal Information to third parties.  

We do not share Personal Information with third parties without sufficient and proper authorization from you, unless required by law.

Security of Personal Information

We take reasonable measures to protect Personal Information from unauthorized access, use, or disclosure. We use industry-standard security measures, including encryption and secure storage, to safeguard Personal Information.

Data Retention

We will retain Personal Information: as necessary for the purposes outlined in this Policy; for as long as a customer account remains active; as required to manage and administer the Services; as required to carry out legal responsibilities (e.g., legal holds and other legal procedures); to resolve a dispute (including enforcement of a contract); or, as communicated to you at the time of collection.

We will delete all site or organization information within 30 days at the request of the organization administrator.